Accessibility Policy
Section 1:Policy
This website aims to comply with the "AA" achievement level of the Japanese Industrial Standard JIS X 8341-3 "Guidelines for design considering the elderly and persons with disabilities, etc., Information and Communications Equipment, Software and Services, Part 3: Web Content" (hereinafter referred to as "JIS X 8341-3:2016"). We will continue to work to ensure continuous web accessibility and improve quality.
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Coverage
This applies to pages under this site.
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Scope of exclusion
The following content is currently outside the scope of this policy due to operational difficulties.
- Services provided externally and associated content (including services such as X, Facebook, YouTube, LINE, etc.)
- PDF data
- Excel, Word, and other document files
- Content provided by third parties, etc., for which no correction data exists within the Tokyo Metropolitan Government, or content that cannot be corrected due to rights issues
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Reliant web content technology
HTML5, CSS3, JavaScript
Section 2:Web Accessibility Verification Results
We will conduct the test based on JIS X 8341-3:2016 and publish the results.
The pages on this site where the test was conducted are in compliance with the AA achievement level.
The notation "Compliant with JIS X 8341-3:2016" on this site follows the notation established by the Information and Communications Access Council's Web Accessibility Infrastructure Committee's "JIS X 8341-3:2016 Compliance Degree Notation Guidelines for Web Content, April 2021 Edition."
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Grade achieved
Achievement grade AA
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Testing period
April 16th ~ October 26, 2025
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How to select a web page
Based on the JIS X 8341-3:2016 Testing Implementation Guidelines, select the representative webpage from the set of webpages under the domain of the TOKYO Diverse Learning Spaces and Safe Havens Navigator ― Portal for Supporting Elementary and Junior High School Students Who Refuse to Attend School ― website (https://www.futoukouportal.metro.tokyo.lg.jp/).
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List of URLs of the test pages
https://www.futoukouportal.metro.tokyo.lg.jp/
https://www.futoukouportal.metro.tokyo.lg.jp/column/
https://www.futoukouportal.metro.tokyo.lg.jp/column/post001/
https://www.futoukouportal.metro.tokyo.lg.jp/contact/
https://www.futoukouportal.metro.tokyo.lg.jp/municipality-support/
https://www.futoukouportal.metro.tokyo.lg.jp/municipality-support/chiyoda/
https://www.futoukouportal.metro.tokyo.lg.jp/privacy-policy/
https://www.futoukouportal.metro.tokyo.lg.jp/private-support/
https://www.futoukouportal.metro.tokyo.lg.jp/private-support/result/
https://www.futoukouportal.metro.tokyo.lg.jp/tokyo-support/ - Success Criteria Checklist
| Subdivision clause | Level | Success criteria | Be applicable | Suitable | Remarks |
|---|---|---|---|---|---|
| 1.1.1 | A | Non-text content | ○ | ○ | |
| 1.2.1 | A | Media that only includes recorded audio and media that includes only recorded video | - | - | No audio or video content |
| 1.2.2 | A | Captions for recorded audio content | - | - | No audio or video content |
| 1.2.3 | A | Alternative content or audio guide for video content that has already been recorded | - | - | No audio or video content |
| 1.2.4 | AA | Captioning live audio content | - | - | No live audio or video content |
| 1.2.5 | AA | Audio guide for recorded video content | - | - | No audio or video content |
| 1.3.1 | A | Information and relationships | ○ | ○ | |
| 1.3.2 | A | Meaningful order | ○ | ○ | |
| 1.3.3 | A | Sensory characteristics | ○ | ○ | |
| 1.4.1 | A | Use of color | ○ | ○ | |
| 1.4.2 | A | Voice control | - | - | No autoplay content |
| 1.4.3 | AA | minimal contrast | ○ | ○ | |
| 1.4.4 | AA | Resize text | ○ | ○ | |
| 1.4.5 | AA | imaged text | ○ | ○ | |
| 2.1.1 | A | Keyboard operation | ○ | ○ | |
| 2.1.2 | A | Focus movement | ○ | ○ | |
| 2.2.1 | A | adjustable time limit | - | - | No content with time limits |
| 2.2.2 | A | Pause, Stop and Hide | - | - | No relevant content |
| 2.3.1 | A | Three flashes or below threshold | - | - | No flashing or blinking content |
| 2.4.1 | A | block skip | ○ | ○ | |
| 2.4.2 | A | page title | ○ | ○ | |
| 2.4.3 | A | Focus order | ○ | ○ | |
| 2.4.4 | A | Purpose of a link in context | ○ | ○ | |
| 2.4.5 | AA | Multiple ways to reach | ○ | ○ | |
| 2.4.6 | AA | Headings and labels | ○ | ○ | |
| 2.4.7 | AA | visually perceptible focus | ○ | ○ | |
| 3.1.1 | A | Page language | ○ | ○ | |
| 3.1.2 | AA | language partially used | ○ | ○ | |
| 3.2.1 | A | Changes in the situation due to on-focus | ○ | ○ | |
| 3.2.2 | A | Context changes due to user interface elements | ○ | ○ | |
| 3.2.3 | AA | Consistent navigation | ○ | ○ | |
| 3.2.4 | A | Consistent identification | ○ | ○ | |
| 3.3.1 | A | Identify input error location | ○ | ○ | |
| 3.3.2 | A | label or description | ○ | ○ | |
| 3.3.3 | AA | Presentation of how to correct input errors | ○ | ○ | |
| 3.3.4 | AA | Avoidance of errors in legal obligations, financial transactions, data changes and response submissions | ○ | ○ | |
| 4.1.1 | A | Parsing | ○ | ○ | |
| 4.1.2 | A | Programmatically interpretable identifiers, roles and configurable values | ○ | ○ |
Section 3: Future Responses
Regarding content that is not included in the scope of coverage, we will continue to consider ways to provide it better and make improvements where possible.
If it is difficult to obtain the information, we will respond to inquiries by telephone or other means as an alternative.
Child Policy Collaboration Office, Planning and Coordination Department, Planning and Coordination Division
Telephone number: 03-5388-3817
Section 4: Text-to-Speech
We have made accommodations to support screen reader software installed by users themselves for the visually impaired. Please note that proper pronunciation of names, place names, proper nouns, abbreviations, and similar terms may not always be guaranteed. Please also note that playback may not function correctly depending on your specific environment.