Koto-ku Public support
One-stop educational consultation service
Educational counselors will listen to your concerns over the phone, such as child-rearing, developmental issues, and school refusal, and depending on the content, will connect you to a psychological counselor (clinical psychologist) for an in-person consultation or a specialized institution to help you resolve the problem.
How to consult:
Face-to-face, phone
Main target audience:
Children who live in Koto Ward and are enrolled in elementary, junior high, kindergarten, or nursery school. Private schools, etc., can also be used if they reside in the ward.
Consultation hours:
(Mon-Fri) 9:00-16:30
Location:
Toyo 2-3-6
contact information:
03-3649-3834 (Koto Ward Education Center)
Child and family support center
We accept all kinds of consultations regarding children and families, and depending on the content of the consultation, we will connect you to the appropriate relevant institutions. We also regularly hold specialized consultations where you can speak to experts such as clinical psychologists about child development and family issues. Reservations are required for specialized consultations, and the dates and times for these consultations vary depending on the center.
How to consult:
Face-to-face, phone, email
Main target audience:
Pregnant women, children aged 0-18, and their families. *The Ariake Child and Family Support Center is only for ward residents.
Consultation hours:
(Monday to Saturday) *Ariake and Sumiyoshi only Monday to Sunday [In-person consultation] 9:00-17:30 [Phone consultation] 9:00-18:00
Location:
(Fukagawa Kita Child and Family Support Center)
Takahashi 14-6
contact information:
03-5600-8708
(Toyosu Child and Family Support Center)
Toyosu 5-5-1 Toyosu Ciel Tower 201
contact information:
03-3536-7682
(Ariake Child and Family Support Center)
2-1-8 Ariake Ariake Garden 101
contact information:
03-5962-4118
(Sumiyoshi Child and Family Support Center)
1-9-8 Sumiyoshi Koto Ward Children's Plaza
contact information:
03-5600-3882
(Toyo Child and Family Support Center)
3-1-2 Toyo Toyo Community Center 3rd floor
contact information:
03-5665-4017
(Kameido Child and Family Support Center)
February 6-31-26
contact information:
03-3683-1103
(Oshima Child and Family Support Center)
4-1-37 Oshima
contact information:
03-5836-1625
(Minamisuna Child and Family Support Center)
Minamisuna 3-14-1-101
contact information:
03-5617-7772
Koto Ward School Social Worker
We provide consultation and support for issues within schools, homes, etc., including school refusal, and also support in resolving issues by working with related organizations.
How to consult:
In person, online, by phone, by email
Main target audience:
Children enrolled in Koto City public elementary and junior high schools and compulsory education schools
Consultation hours:
(Mon-Fri) 8:30-17:15
Location:
2-3-6 Toyo Koto Ward Education Center 2nd floor
contact information:
03-3647-9307 (Education Support Division)
Koto Ward School Counselor
We provide support in resolving worries and problems such as bullying and school refusal through guidance and advice.
How to consult:
Meeting
Main target audience:
Children and their parents enrolled in municipal elementary schools, junior high schools, compulsory education schools, and kindergartens
Consultation hours:
(Monday to Friday) Varies by school
Location:
2-3-6 Toyo Koto Ward Education Center 2nd floor
contact information:
03-3647-9307 (Education Support Division)
5to9 Monday Anything Chat Consultation
For children who have a variety of worries such as bullying, truancy, friendships, and family environment but have no one to talk to, we have set up educational counseling services using SNS (LINE) where they can easily seek advice in order to alleviate their anxiety and worries and prevent the problems from becoming more serious.
How to consult:
チ ャ ッ ト
Main target audience:
Children in the latter stages of compulsory education at Koto City junior high schools and 5th and 6th grade children in the first stages of compulsory education at Koto City elementary schools
Consultation hours:
(Monday) 17:00-21:00
contact information:
03-3647-9307 (Education Support Division)
Koto Ward Board of Education Bridge School
With the aim of helping children proactively consider their own future paths and become socially independent, we provide individualized learning guidance, counseling, and experiential activities at three classrooms within the ward. One more classroom will be established in fiscal year 3.
Classification:
Education Support Center
Main target audience:
Children enrolled in a Koto City public school or children who have an address in Koto City and reside at that address
Opening hours:
(Monday to Friday) Varies by classroom (excluding long holidays)
Location/Contact:
(Education Center Classroom)
2-3-6 Toyo Education Center 3rd floor
03-3645-5277
(Higashi-Ojima Classroom)
8-21-9-101 Oshima
03-5626-4571
(Minamisuna classroom)
2-3-20 Minamisuna (inside Minamisuna Junior High School)
03-5632-2210
Virtual Learning Platform
This virtual learning platform provides children with an environment where they can communicate with support staff and other participating children, and engage in learning proactively using learning apps.
Classification:
VLPs
Main target audience:
Children who are not attending school and are not attending educational support centers or free schools
Opening hours:
(Monday, Wednesday, Friday) 13:00-16:00
contact information:
Please contact your child's elementary, junior high or compulsory education school teacher.
School Educational Support Center
We have assigned support staff to in-school educational support centers in all schools within the ward to create spaces for students to feel comfortable outside of the classroom.
Classification:
Other School Educational Support Centers
Main target audience:
Children with a tendency to be absent from school who are enrolled in public schools in Koto Ward
Opening hours:
Varies by school
Location:
Each ward school
contact information:
Please contact your school.
KOTO Children's Shining Plan
To ensure that all children in Koto Ward can learn with peace of mind and "shine brightly!", we have compiled our vision and initiatives to enhance this environment.
With the motto "Action 24 - Take action on the same day!", if adults or children have any concerns or worries, we aim to act "on the same day" and consult or report as soon as possible.
Tokyo Consultation and support
Tokyo Metropolitan Educational Counseling Center
We accept a variety of consultations, including advice on friendships and bullying, child-rearing, school life, and issues related to young carers, as well as advice on going on to, transferring to, or enrolling in a metropolitan high school, and what to do after dropping out of high school.
Main target audience:People from preschool to high school age who live or attend school in Tokyo, and their guardians and relatives
How to consult / Consultation hours:
- Telephone consultation:Available 24 hours a day
- In-person consultation:(Weekdays) 9:00 AM - 6:00 PM, (Saturdays) 9:00 AM - 5:00 PM (excluding days when the office is closed, year-end and New Year holidays, and the 5th Saturday of each month)
- Email consultation:24 hours available
- Telephone consultation:(Monday to Saturday) 9:00 AM to 5:00 PM (excluding days the office is closed, public holidays, and the year-end/New Year period)
- In-person consultation:(Weekdays) 9:00 AM - 5:00 PM, (Saturdays) 9:00 AM - 5:00 PM (24 times a year) (Excluding days when the office is closed, public holidays, and the year-end/New Year period)
- Email consultation:24 hours available
Location:Tokyo Metropolitan Child and Family Center, 4th floor, 6-1-4 Kitashinjuku, Shinjuku-ku
contact information:
[General Educational Consultation/Bullying Consultation Hotline]:
0120-53-8288
[High school advancement, career path, and admissions consultation]:
03-3360-4175
Koto Child Consultation Center
Child consultation centers are administrative institutions established under the Child Welfare Act. In principle, they accept consultations and reports regarding children under the age of 18 from anyone. Child consultation centers are specialized consultation institutions that provide assistance to families and other parties involved and resolve problems so that all children can grow up healthy and reach their full potential.
Main target audience:Children under 18
How to consult:Meeting
Consultation hours:Monday through Friday, 9:00 - 17:00
Location:3-6-9 Edagawa, Koto Ward
contact information:03-3640-5432
Consultation Hotline @ Tokyo "Let's Talk, Children Only"
You can use the web chat to discuss any concerns you have, such as friends, relationships, bullying, family, young carers, and career paths. You don't have to give your real name; you can use a nickname or alias.
Main target audience:Children of elementary, junior high, and high school age who live and attend school in Tokyo
How to consult:Online
Consultation hours:(Year-round) 15:00 - 23:00 (Last admission at 22:30)
Support program for users of free schools, etc.
This program provides subsidies of up to 2 yen per month to parents of elementary and junior high school students who live in Tokyo and are not attending school but are attending free schools, etc. To receive the subsidy, you must apply and have your application documents reviewed.
Main target audience:Parents of elementary and junior high school students who live in Tokyo and are not attending school but are attending free schools, etc. *Others who meet the requirements set by the Tokyo Metropolitan Government
A forum for parents who support children who are not attending school
This event is aimed at parents of elementary and junior high school students living in Tokyo who are worried or troubled by their children's school refusal. There are four programs available, including seminars by experts and talk events by people who have experienced school refusal, and some programs can be participated in online.
Main target audience:Parents of elementary and junior high school students who are not attending school and live in Tokyo
Adolescent Support Place
For children who are truant or socially withdrawn, we provide parents with lectures by experts in psychology, medicine, and welfare, as well as opportunities to talk with mental health professionals, to support their children's future social independence. We hold three lectures a year and group meetings to discuss how to help children return to school and participate in society.
Main target audience:Those who live, work, or attend school in Tokyo
Youth Restart Place
We support those who dropped out of high school, those who have no experience of attending high school, those who are refusing to attend elementary or junior high school, and those who are reluctant to attend school, as well as their parents.We hold school information sessions where you can hear directly from various types of metropolitan high schools, and provide support for those looking to attend a metropolitan high school.
Main target audience:Those who dropped out of high school or have no experience of attending high school, those who are reluctant to attend elementary or junior high school, or those who are refusing to attend school, and their parents
Loan Program to Support Exam Takers
By providing loans to low-income households that have difficulty paying tuition fees for cram schools and high school entrance exams, we support children who are eager to work towards becoming independent in the future and take the entrance exams to high school or university.
Main target audience:Third-year junior high school or high school students or equivalent
Booklet for teachers, staff and parents: "Towards the independence of irreplaceable children who will create the future: Key points for supporting children who are not attending school"
Children who refuse to go to school need to have their schools, families, and adults in the community work together to provide appropriate support tailored to each individual. This document was created to help teachers, parents, and others involved with children who refuse to go to school deepen their understanding of how to provide support and to enable them to work together.
Digital leaflet for children: "What is the Act on Ensuring Educational Opportunities?"
Based on the spirit of the "Act on Securing Opportunities for Education Equivalent to Ordinary Education at the Compulsory Education Level," we have created this digital leaflet for children with the aim of helping children understand what school refusal is, who they should talk to about their concerns, and so on.