Setagaya-ku Public support
General Educational Consultation Hotline
We accept various consultations regarding education. Both children and parents can use the service. Anonymous consultations are also accepted.
How to consult:
Tel
Main target audience:
Infants, elementary school students, and junior high school students living in the ward
Consultation hours:
(Monday to Friday) 9:00 to 18:00 (excluding public holidays and the New Year holidays)
contact information:
03-6453-1520 (General Educational Consultation Line)
Education Center, School Refusal Support Desk
This is a consultation service for young children, elementary and junior high school students, and their parents who are worried about not attending school (kindergarten).Educational counselors and school social workers will listen to the children and parents about their school refusal and their worries.They will then introduce relevant organizations from a variety of support measures and work together to find the support that children need.
How to consult:
Face-to-face, phone
Main target audience:
Infants, elementary school students, and junior high school students living in the ward
Consultation hours:
(Monday to Friday) 9:00 to 17:00 (excluding public holidays and the New Year holidays)
Location:
5-38-1 Wakabayashi
contact information:
03-6453-1523 (Education Center, School Refusal Support Desk)
Education counseling room
In order to ensure the healthy development of children, educational counselors will answer parents' questions about their concerns regarding education, and will also provide psychological support to children as needed.
How to consult:
Face-to-face, phone
Main target audience:
Infants, elementary school students, and junior high school students living in the ward
Consultation hours:
（Mon・Wed・Fri）9:00～17:00（Tue・Thu）9:00～18:00（Excluding holidays and the year-end/New Year period）
Location/Contact:
(Consultation available at the Education Center)
5-38-1 Wakabayashi
03-6453-1524
(Tamagawa Branch of Educational Counseling Office)
2-1-15 Tamagawa
03-3709-2403
(Educational Counseling Office, Kinuta Branch)
6-3-10 Seijo
03-3483-3404
(Educational Counseling Office, Karasuyama Branch)
4-26-2 Minami-Karasuyama
03-3305-2022
Child and family support center
We provide comprehensive child-rearing consultation services and may refer you to relevant organizations depending on the situation.
How to consult:
Face-to-face, phone
Main target audience:
Children under high school age who live in the ward
Consultation hours:
（Mon - Fri）8:30～17:00（Closed on Saturdays, Sundays, holidays, and during the year-end and New Year holidays.）
Location/Contact:
(Setagaya Child and Family Support Center)
4-22-33 Setagaya (Setagaya General Branch Office)
03-5432-2915
(Kitazawa Child and Family Support Center)
2-8-18 Kitazawa (inside Kitazawa General Branch Office)
03-6804-7525
(Tamagawa Child and Family Support Center)
3-4-1 Todoroki (inside Tamagawa General Branch Office)
03-3702-1189
(Kinuta Child and Family Support Center)
6-2-1 Seijo (within Kinuta General Branch Office)
03-3482-1415
(Karasuyama Child and Family Support Center)
6-22-14 Minami-Karasuyama (inside Karasuyama General Branch Office)
03-3326-6155
Setagaya Ward Child Consultation Center
Child consultation centers are administrative institutions established under the Child Welfare Act. They accept consultations regarding child welfare, disabilities, delinquency, upbringing, and other issues related to children under the age of 18, either by phone or in person.
How to consult:
Telephone and visit
Main target audience:
Children under 18
Consultation hours:
(Mon-Fri) 8:30-17:00
Location:
Matsubara 6-41-7
contact information:
03-6379-0697 (Setagaya Ward Child Consultation Center)
Setagaya Junior High School Diversification School (Special School for Students Not Attending School) Branch Classroom "Neiro"
We create special educational curricula tailored to each child's needs, and provide regular teachers to develop each child's willingness to take on new challenges, individuality, and abilities, and to provide educational activities aimed at cultivating the ability to become an independent member of society.We also feature "career design learning" that deepens learning through activities of "expression, exploration, and experience."
Classification:
Diversified learning school
Main target audience:
Junior high school students living in the ward
Opening hours:
（Mon・Wed）9:00～14:30（Tue・Thu・Fri）9:00～15:40 ※except holidays
Location:
3-16-8 Tsurumaki
contact information:
03-6453-1523 (Education Center, School Refusal Support Desk)
Hot School
Children who are not attending school for psychological reasons or other reasons can develop social skills and cooperation, as well as a sense of independence, through group activities such as experiential activities and sports, with the aim of helping them return to school life and pursue their own career paths.
Classification:
Education Support Center
Main target audience:
Elementary and junior high school students living in the ward
Opening hours:
（Mon - Fri）9:30～15:00（Excluding national holidays and school breaks during summer, winter, and spring）
Location/Contact:
(Hot School "Shiroyama")
5-38-1 Wakabayashi
03-6453-1527
(Hot School "Oyamadai"
3-19-3 Oyamadai
03-5706-5631
(Hot School "Kibogaoka")
6-25-1 Funabashi
03-6304-6808
Hotto Room Setagaya Yah! Online（ONLINE）
This program is aimed at elementary and junior high school students who are currently or are on the verge of not attending school and who would like to receive online support. Students can participate using a tablet device provided by a ward elementary or junior high school or a computer at home.
Classification:
Other places in the metaverse
Main target audience:
Elementary and junior high school students living in the ward
Opening hours:
（Mon・Wed・Fri）11:00～15:00（Excluding national holidays and school breaks during summer, winter, and spring）
contact information:
03-6453-1511 (Educational Counseling Division, Educational Center)
A handbook for parents of school refusal and reluctance
Aimed at parents of school-age children, the site uses school refusal and reluctance to go to school as a topic, and provides information on signs that indicate a child's mental state, how to interact with the child, how to interact with the school, and where to go for advice and support, in order to ease the various anxieties and worries about school refusal and to ease anxiety.
Consultation session for parents of children who are not attending school
We provide individual consultations, primarily with staff psychologists, to parents of children who are not attending school, with concerns such as, "My child's day and night schedule is reversed," "I'm worried because he spends all his time playing games," and "What kind of support measures does the ward have for children who are not attending school?"
Main target audience:Elementary and junior high school students living in the ward
contact information:03-6453-1511 (Educational Counseling Division, Educational Center)
Career guidance session for students and parents who are not attending school
We hold career information sessions for junior high school students who are currently not attending school or who are on the verge of not attending school, and their parents, to help ease their anxieties about their future career paths and help them take a step towards making choices that are right for them. These sessions are usually held around June, and we will post the details on the linked website as soon as they are decided.
Main target audience:Junior high school students living in the ward (elementary school students can also participate)
contact information:03-6453-1511 (Educational Counseling Division, Educational Center)
(For students not attending school) Individual career counseling and individual high school information sessions
Individual booths are set up to hold events where people can ask questions and get advice from teachers from various high schools, including part-time and correspondence high schools, as well as from the Board of Education. These events are usually held around September, and information will be posted on the linked website as soon as it is confirmed.
Main target audience:Junior high school students living in the ward (elementary school students can also participate)
contact information:03-6453-1511 (Educational Counseling Division, Educational Center)
Merkmal Setagaya
We provide interviews, programs in activity rooms, events, and family seminars for people and their families who, for various reasons such as social withdrawal, are unable to make contact with society and are unable to take the first step towards social independence, making life difficult.
Open（Mon - Sat）10:00～18:00（Excluding holidays and the year-end/New Year period）
Main target audience:Setagaya residents of junior high and high school age and above and their families
contact information:03-3414-7867 (Merkmar Setagaya)
Tokyo Consultation and support
Tokyo Metropolitan Educational Counseling Center
We accept a variety of consultations, including advice on friendships and bullying, child-rearing, school life, and issues related to young carers, as well as advice on going on to, transferring to, or enrolling in a metropolitan high school, and what to do after dropping out of high school.
Main target audience:People from preschool to high school age who live or attend school in Tokyo, and their guardians and relatives
How to consult / Consultation hours:
- Telephone consultation:Available 24 hours a day
- In-person consultation:(Weekdays) 9:00 - 18:00, (Saturdays) 9:00 - 17:00 (Third Saturday of the month ※Fourth Saturday in August) (Excluding closed days and year-end/New Year holidays)
- Email consultation:24 hours available
- Telephone consultation:(Weekdays) 9:00 - 21:00, (Saturdays, Sundays, and Holidays) 9:00 - 17:00 (excluding closed days and the year-end/New Year holidays)
- In-person consultation:(Weekdays) 9:00 - 17:00, (Saturdays) 9:00 - 17:00 (20 times per year) (Excluding closed days and year-end/New Year holidays)
- Email consultation:24 hours available
Location:Tokyo Metropolitan Child and Family Center, 4th floor, 6-1-4 Kitashinjuku, Shinjuku-ku
contact information:
[General Educational Consultation/Bullying Consultation Hotline]:
0120-53-8288
[High school advancement, career path, and admissions consultation]:
03-3360-4175
Consultation Hotline @ Tokyo "Let's Talk, Children Only"
You can use the web chat to discuss any concerns you have, such as friends, relationships, bullying, family, young carers, and career paths. You don't have to give your real name; you can use a nickname or alias.
Main target audience:Children of elementary, junior high, and high school age who live and attend school in Tokyo
How to consult:Online
Consultation hours:(Year-round) 15:00 - 23:00 (Last admission at 22:30)
Support program for users of free schools, etc.
This program provides subsidies of up to 2 yen per month to parents of elementary and junior high school students who live in Tokyo and are not attending school but are attending free schools, etc. To receive the subsidy, you must apply and have your application documents reviewed.
Main target audience:Parents of elementary and junior high school students who live in Tokyo and are not attending school but are attending free schools, etc. *Others who meet the requirements set by the Tokyo Metropolitan Government
A forum for parents who support children who are not attending school
This event is aimed at parents of elementary and junior high school students living in Tokyo who are worried or troubled by their children's school refusal. There are four programs available, including seminars by experts and talk events by people who have experienced school refusal, and some programs can be participated in online.
Main target audience:Parents of elementary and junior high school students who are not attending school and live in Tokyo
Adolescent Support Place
We provide parents with a forum to discuss with psychological, medical, and welfare experts about their children who are refusing to go to school or who are withdrawn from society, and support their future social independence. We hold lectures three times a year and group meetings to consider how to help children return to school and participate in society.
Main target audience:Those who live, work, or attend school in Tokyo
Youth Restart Place
We support those who dropped out of high school, those who have no experience of attending high school, those who are refusing to attend elementary or junior high school, and those who are reluctant to attend school, as well as their parents.We hold school information sessions where you can hear directly from various types of metropolitan high schools, and provide support for those looking to attend a metropolitan high school.
Main target audience:Those who dropped out of high school or have no experience of attending high school, those who are reluctant to attend elementary or junior high school, or those who are refusing to attend school, and their parents
Loan Program to Support Exam Takers
By providing loans to low-income households that have difficulty paying tuition fees for cram schools and high school entrance exams, we support children who are eager to work towards becoming independent in the future and take the entrance exams to high school or university.
Main target audience:Third-year junior high school or high school students or equivalent
Booklet for teachers, staff and parents: "Towards the independence of irreplaceable children who will create the future: Key points for supporting children who are not attending school"
Children who refuse to go to school need to have their schools, families, and adults in the community work together to provide appropriate support tailored to each individual. This document was created to help teachers, parents, and others involved with children who refuse to go to school deepen their understanding of how to provide support and to enable them to work together.
Digital leaflet for children: "What is the Act on Ensuring Educational Opportunities?"
Based on the spirit of the "Act on Securing Opportunities for Education Equivalent to Ordinary Education at the Compulsory Education Level," we have created this digital leaflet for children with the aim of helping children understand what school refusal is, who they should talk to about their concerns, and so on.