Shibuya-ku Public support
education center
For the healthy development of children, counselors are available to answer any concerns about child rearing or education. Consultations aimed at resolving problems are conducted through interviews between parents and counselors, and children and counselors. Depending on the content of the consultation, appropriate support will be provided in cooperation with other organizations.
How to consult:
Face-to-face, phone, email
Main target audience:
Children from preschool to high school age who live or attend school in the ward and their parents
Consultation hours:
(Mon-Fri) 9:00-17:00
Location:
5-6 Udagawacho, Shibuya-ku, Childcare Neuvola, 6th floor
contact information:
03-3463-3798 (Shibuya Ward Education Center, Educational Counseling Section)
Child and family support center
Not limited to consultations about children who are not attending school, but also consultations about children under the age of 18 living in the ward and their families
How to consult:
Telephone, face-to-face
Main target audience:
We accept consultations not only regarding children who are not attending school, but also regarding children under the age of 18 who live in the ward and their families.
Consultation hours:
(Monday to Friday) 9:00 to 17:00 (excluding holidays)
Location:
5-6 Udagawacho 8F
contact information:
0120-135-415 (Child and Family Support Center)
Keyaki Classroom
Keyaki Classroom is a classroom that supports children who are unable to attend school to return to school and become socially independent. We provide individual support tailored to each child's learning situation, and foster interpersonal skills and social skills through small group living and experiential learning. We also provide emotional support through individual interviews with educational counselors who are psychologists.
Classification:
Education Support Center
Main target audience:
Elementary and junior high school students living and attending school in the ward
Opening hours:
(Mon-Fri) 10:00-16:00
Location:
The location is not disclosed. If you would like to visit, please contact the Education Center's Educational Counseling Section.
contact information:
03-3463-3798 (Shibuya Ward Education Center, Educational Counseling Section)
Virtual Keyaki
In collaboration with the Tokyo Metropolitan Government's Virtual Learning Platform (VLP) project, we are providing support for students who are not attending school through the Metaverse space. We have set up "Virtual Keyaki," where children can receive guidance from Keyaki classroom staff, and "Soudan Room," where they can receive counseling from a psychologist.
Classification:
VLPs
Main target audience:
Elementary and junior high school students living and attending school in the ward
Opening hours:
(Mon-Fri) 8:00-18:00
contact information:
03-3463-3798 (Shibuya Ward Education Center, Educational Counseling Section)
Challenge Class (school branch classroom for students who are not attending school)
To ensure children can attend school with peace of mind, we create a School Life Support Sheet (Individualized Education Support Plan) in consultation with the child and their guardians. We then provide flexible support and assistance within small-sized classes, involving teachers, school nurses, and school counselors. Additionally, we conduct individualized learning and group learning tailored to each child's learning situation.
Classification:
challenge class
Main target audience:
Junior high school students enrolled in Shibuya Ward junior high schools
Opening hours:
Mon - Sat(Classes are held on Saturdays only when Saturday classes are scheduled.)9:00~15:00(Students may arrive at school after 8:25 AM.)
Location:
3-10-1 Sasazuka (inside Shibuya Ward Sasazuka Junior High School)
contact information:
03-3376-3364(Sasazuka Junior High School)03-3463-3024(Education Guidance Division, Board of Education Secretariat)
Parents' gathering
We hold irregular "Parent Gatherings" on the third Sunday of each month for parents and others who are worried or anxious about their children's school refusal. These meetings include lectures, personal accounts of school refusal, and information exchange sessions between parents.
Main target audience:Parents with children who are not attending school
contact information:03-3463-3798 (Shibuya Ward Education Center, Educational Counseling Section)
Tokyo Consultation and support
Tokyo Metropolitan Educational Counseling Center
We accept a variety of consultations, including advice on friendships and bullying, child-rearing, school life, and issues related to young carers, as well as advice on going on to, transferring to, or enrolling in a metropolitan high school, and what to do after dropping out of high school.
Main target audience:People from preschool to high school age who live or attend school in Tokyo, and their guardians and relatives
How to consult / Consultation hours:
- Telephone consultation:Available 24 hours a day
- In-person consultation:(Weekdays) 9:00 - 18:00, (Saturdays) 9:00 - 17:00 (Third Saturday of the month ※Fourth Saturday in August) (Excluding closed days and year-end/New Year holidays)
- Email consultation:24 hours available
- Telephone consultation:(Weekdays) 9:00 - 21:00, (Saturdays, Sundays, and Holidays) 9:00 - 17:00 (excluding closed days and the year-end/New Year holidays)
- In-person consultation:(Weekdays) 9:00 - 17:00, (Saturdays) 9:00 - 17:00 (20 times per year) (Excluding closed days and year-end/New Year holidays)
- Email consultation:24 hours available
Location:Tokyo Metropolitan Child and Family Center, 4th floor, 6-1-4 Kitashinjuku, Shinjuku-ku
contact information:
[General Educational Consultation/Bullying Consultation Hotline]:
0120-53-8288
[High school advancement, career path, and admissions consultation]:
03-3360-4175
Child Guidance Center
Child consultation centers are administrative institutions established under the Child Welfare Act. In principle, they accept consultations and reports regarding children under the age of 18 from anyone. Child consultation centers are specialized consultation institutions that provide assistance to families and other parties involved and resolve problems so that all children can grow up healthy and reach their full potential.
Main target audience:Children under 18
How to consult:Meeting
Consultation hours:Monday through Friday, 9:00 - 17:00
Location:4-6-1 Kita-Shinjuku, Shinjuku-ku
Tokyo Metropolitan Child and Family Center
contact information:03-5937-2314
Consultation Hotline @ Tokyo "Let's Talk, Children Only"
You can use the web chat to discuss any concerns you have, such as friends, relationships, bullying, family, young carers, and career paths. You don't have to give your real name; you can use a nickname or alias.
Main target audience:Children of elementary, junior high, and high school age who live and attend school in Tokyo
How to consult:Online
Consultation hours:(Year-round) 15:00 - 23:00 (Last admission at 22:30)
Support program for users of free schools, etc.
This program provides subsidies of up to 2 yen per month to parents of elementary and junior high school students who live in Tokyo and are not attending school but are attending free schools, etc. To receive the subsidy, you must apply and have your application documents reviewed.
Main target audience:Parents of elementary and junior high school students who live in Tokyo and are not attending school but are attending free schools, etc. *Others who meet the requirements set by the Tokyo Metropolitan Government
A forum for parents who support children who are not attending school
This event is aimed at parents of elementary and junior high school students living in Tokyo who are worried or troubled by their children's school refusal. There are four programs available, including seminars by experts and talk events by people who have experienced school refusal, and some programs can be participated in online.
Main target audience:Parents of elementary and junior high school students who are not attending school and live in Tokyo
Adolescent Support Place
We provide parents with a forum to discuss with psychological, medical, and welfare experts about their children who are refusing to go to school or who are withdrawn from society, and support their future social independence. We hold lectures three times a year and group meetings to consider how to help children return to school and participate in society.
Main target audience:Those who live, work, or attend school in Tokyo
Youth Restart Place
We support those who dropped out of high school, those who have no experience of attending high school, those who are refusing to attend elementary or junior high school, and those who are reluctant to attend school, as well as their parents.We hold school information sessions where you can hear directly from various types of metropolitan high schools, and provide support for those looking to attend a metropolitan high school.
Main target audience:Those who dropped out of high school or have no experience of attending high school, those who are reluctant to attend elementary or junior high school, or those who are refusing to attend school, and their parents
Loan Program to Support Exam Takers
By providing loans to low-income households that have difficulty paying tuition fees for cram schools and high school entrance exams, we support children who are eager to work towards becoming independent in the future and take the entrance exams to high school or university.
Main target audience:Third-year junior high school or high school students or equivalent
Booklet for teachers, staff and parents: "Towards the independence of irreplaceable children who will create the future: Key points for supporting children who are not attending school"
Children who refuse to go to school need to have their schools, families, and adults in the community work together to provide appropriate support tailored to each individual. This document was created to help teachers, parents, and others involved with children who refuse to go to school deepen their understanding of how to provide support and to enable them to work together.
Digital leaflet for children: "What is the Act on Ensuring Educational Opportunities?"
Based on the spirit of the "Act on Securing Opportunities for Education Equivalent to Ordinary Education at the Compulsory Education Level," we have created this digital leaflet for children with the aim of helping children understand what school refusal is, who they should talk to about their concerns, and so on.