Shinagawa-ku Public support
Education counseling room
At the Educational Counseling Office, counselors specializing in education and psychology are available to students, their guardians, and school officials to discuss educational issues, worries, and concerns. They may also refer students to other institutions as necessary.
How to consult:
Face-to-face, phone
Main target audience:
Children (up to high school age) who live in the ward or are enrolled in a ward school and their guardians
Consultation hours:
(Monday to Saturday) 9:00 to 17:00 (excluding public holidays)
Location:
6-5-1 Nishigotanda, 4th floor of the Education and Culture Hall (inside the Educational Support Center)
contact information:
03-3490-2006 (Consultation line)
Child and family support center
We provide consultations for children under the age of 18 who live in Shinagawa Ward regarding matters such as upbringing, discipline, growth and development that arise as the children grow up.
How to consult:
Face-to-face, phone
Main target audience:
Children under the age of 18 who reside in Shinagawa Ward and their guardians
Consultation hours:
(Monday to Saturday) 9:00 to 17:00 (excluding public holidays and the New Year holidays)
Location:
1-7-15 Futaba
contact information:
03-6421-5236 (Child and Family Support Center, Child Consultation Section)
Shinagawa Ward Child Consultation Center
You can get advice on child-rearing (e.g., if you are having trouble with your child running away from home, violence, shoplifting, etc.) You can also get advice on family, school, and daily life (e.g., if you are worried about family matters, trouble with friendships, or difficulty going to school).
How to consult:
Face-to-face, phone
Main target audience:
Children under the age of 18 who reside in Shinagawa Ward
Consultation hours:
(Monday to Friday) 9:00 to 17:00 (excluding public holidays and the New Year holidays)
Location:
3-10-9 Kita-Shinagawa
contact information:
03-6712-8261 (Shinagawa Ward Child Consultation Center)
Free space for supporting children and young people (individual consultations)
We provide individual consultations to children, young people, and their parents who are experiencing various difficulties in life. The content of the consultations is centered on matters related to school refusal and social withdrawal, but also covers a wide range of issues such as career paths, employment, poverty, and lifestyle. We also regularly hold consultation events for parents and supporters.
How to consult:
Face-to-face, phone
Main target audience:
No age or address restrictions
Consultation hours:
(Monday to Friday) 10:00 to 19:00 (excluding holidays)
Location:
1-16-2 Nishishinagawa Famille Nishishinagawa
contact information:
03-5742-6692 (Children's Future Department, Child Development Division, Children's Policy and Planning Section) 03-6421-5471 (Child and Youth Support Free Space)
Your place chat consultation
Please feel free to talk to us about anything, including things you don't want anyone to ask you about, or things that are bothering you. We are available anytime, even on sleepless nights, early mornings, and holidays.
How to consult:
Online
Main target audience:
Those who live in the ward
Consultation hours:
(All year round) 24 hours
contact information:
03-5742-6914 (Welfare Department, Welfare Planning Division, Community Comprehensive Care Promotion Section)
My Sherpa (free online counseling for Shinagawa residents only)
If you are feeling emotionally distressed or in pain, please consult with a mental health professional. This service is run by a psychiatrist, and each person can receive high-quality counseling from a qualified professional free of charge up to three times.
How to consult:
Online
Main target audience:
Those who live in the ward
Consultation hours:
(All year round) 9:00-22:00 (reservations required)
contact information:
03-5742-6914 (Welfare Department, Welfare Planning Division, Community Comprehensive Care Promotion Section)
Bullying Consultation Office
We accept consultations from children attending Shinagawa City schools and their parents, as well as reports of child bullying from Shinagawa City residents.
How to consult:
Face-to-face, phone, email
Main target audience:
Children enrolled in municipal elementary and junior high schools
Consultation hours:
(Monday to Friday) 9:00 to 17:00 (excluding public holidays and the New Year holidays)
Location:
2-1-36 Hiromachi Third Building, 4th floor
contact information:
0120-503-466 (Shinagawa City General Affairs Division Bullying Consultation Office)
My School Gotanda
This facility provides learning and experiential activities for children who are unable to attend school due to psychological, emotional, physical, or social factors or circumstances, and works in cooperation with schools to support them in becoming socially independent.The main activities are individual learning and communication.
Classification:
Education Support Center
Main target audience:
Limited to 5th and 6th grade elementary school students, 1st to 3rd grade junior high school students, and students enrolled in Shinagawa City schools
Opening hours:
Monday to Friday (according to the school days of Shinagawa City schools) 9:00-12:00 (morning session) 13:45-15:45 (afternoon session) *Morning session is the norm
Location:
6-5-1 Nishigotanda, 4th floor of the Education and Culture Hall (inside the Educational Support Center)
contact information:
03-3495-5560 (My School Gotanda)
My School Hamakawa
This facility provides learning and experiential activities for children who are unable to attend school due to psychological, emotional, physical, or social factors or circumstances, and works in cooperation with schools to support them in becoming socially independent.The main activities are individual learning and communication.
Classification:
Education Support Center
Main target audience:
Limited to 1st to 3rd year junior high school students enrolled in Shinagawa City schools
Opening hours:
Monday to Friday (according to the school days of Shinagawa City schools) 9:00-12:00 (morning session) 13:45-15:45 (afternoon session) *Morning session is the norm
Location:
3-18-34 Higashioi, 1st floor of Hamakawa Junior High School
contact information:
03-6423-1085 (My School Hamakawa)
My School Yashio
This facility provides support in cooperation with schools to children who are unable to attend school or who do not want to attend school due to psychological, emotional, physical, or social factors or circumstances, by providing a place for learning and experiential activities so that they can become socially independent.The activities are mainly small group learning activities and experiential activities.
Classification:
Education Support Center
Main target audience:
Limited to 3th and 6th grade elementary school students, 1st to 3rd grade junior high school students, and students enrolled in Shinagawa City schools
Opening hours:
Monday to Friday (according to Shinagawa City public school school days) 8:50-14:30
Location:
5-2-1 Yashio Former Yashiokita Elementary School, 3rd floor
contact information:
03-3799-1221 (My School Yashio)
My School Nishioi
This facility provides support in cooperation with schools to children who are unable to attend school or who do not want to attend school due to psychological, emotional, physical, or social factors or circumstances, by providing a place for learning and experiential activities so that they can become socially independent.The activities are mainly small group learning activities and experiential activities.
Classification:
Education Support Center
Main target audience:
Limited to 3th and 6th grade elementary school students, 1st to 3rd grade junior high school students, and students enrolled in Shinagawa City schools
Opening hours:
Monday to Friday (according to Shinagawa City public school school days) 8:50-13:30
Location:
4-1-8 Nishioi
contact information:
03-6303-7881 (My School Nishioi)
Online Education Support Center
For children who are unable to attend school or want to attend school due to psychological, emotional, physical or social factors or circumstances, we provide learning support and communication opportunities in virtual space, and work in cooperation with their current school to support them in becoming socially independent.
Classification:
VLPs
Main target audience:
Limited to 1th and 6th grade elementary school students, 1st to 3rd grade junior high school students, and students enrolled in Shinagawa City schools
Opening hours:
Monday to Friday (according to Shinagawa City public school school days) 9:00-16:00 (excluding 12:30-13:30)
contact information:
03-3490-2011 (Comprehensive Educational Support Center, School Refusal and Counseling Section)
In-school educational support center (separate room on campus)
All Shinagawa Ward schools have guidance support staff in separate rooms within the school, and for children who are able to attend school but have difficulty entering the classroom, the support staff use empty classrooms and provide detailed consultation and support.
Classification:
Other: Separate rooms within the school
Main target audience:
Children who are not attending school and are enrolled in Shinagawa City schools
Opening hours:
Varies by school
Location:
Each ward school
contact information:
Please contact each ward school.
Free space for supporting children and young people (use of free space and hands-on activities)
This is a place for children and young people who have various "difficulties in life," such as not attending school, not being a NEET, or being a hikikomori.While it is a place where everyone can spend their time freely, it also provides various social experience activities, such as helping out at an IT company, working in the rice fields, and helping with cooking lunch in the free space.
Classification:
Other free spaces
Main target audience:
No age or address restrictions
Opening hours:
[Free space use] Monday to Friday (excluding public holidays) *Tuesday and Thursday are mainly for young people [Hands-on activities] Tuesday and Thursday (excluding public holidays) 10:00-19:00
Location:
1-16-2 Nishishinagawa Famille Nishishinagawa
contact information:
03-5742-6692 (Children's Future Department, Child Development Division, Children's Policy and Planning Section) 03-6421-5471 (Child and Youth Support Free Space)
Children's center
Children's centers are facilities aimed at the healthy development of children. They provide a place for children who are unable to attend school or who want to attend school due to psychological, emotional, physical, or social factors or circumstances.
Classification:
Other Children's Centers
Main target audience:
Children aged 0-18 and their guardians
Opening hours:
(Monday to Saturday) 9:00-18:00 *Some children's centers are open on Sundays *Depending on the children's center and day of the week, they may be open until 19:00
Location:
Please refer to the "List of Children's Centers" from the link.
contact information:
03-5742-7823 (Child Development Division, Children's Center Management and Operation Section)
Shinagawa Ward's School Refusal Support Guidebook
This guidebook was created to provide children who are not attending school and their parents with information on places to go, learning support, and other information about school refusal in an easy-to-understand format.
Shinagawa Ward Free School Fee Subsidy
This project aims to improve the educational system so that children do not stop learning by reducing the financial burden on parents of children who are not attending school but are attending free schools by subsidizing the fees for free schools, etc., and making it easier for parents to use free schools.
Main target audience:Parents of children in the first grade of elementary school through the third grade of junior high school who are not attending school and are enrolled in Shinagawa City schools
contact information:03-3490-2011 (Comprehensive Educational Support Center, School Refusal and Counseling Section)
Shinagawa Ward Young Carer Support LINE
Staff members, including former young carers, will respond to young carers' concerns and help with any vague feelings they may have, such as, "I think I might be a young carer," "I'm worried about my family," or "I want someone to listen to how I feel."
Main target audience:Young carers (generally up to 30 years old) and their guardians living in Shinagawa Ward
contact information:03-5742-7193 (Child and Family Support Center, Young Carer Support Section)
Tokyo Consultation and support
Tokyo Metropolitan Educational Counseling Center
We accept a variety of consultations, including advice on friendships and bullying, child-rearing, school life, and issues related to young carers, as well as advice on going on to, transferring to, or enrolling in a metropolitan high school, and what to do after dropping out of high school.
Main target audience:People from preschool to high school age who live or attend school in Tokyo, and their guardians and relatives
How to consult / Consultation hours:
- Telephone consultation:Available 24 hours a day
- In-person consultation:(Weekdays) 9:00 - 18:00, (Saturdays) 9:00 - 17:00 (Third Saturday of the month ※Fourth Saturday in August) (Excluding closed days and year-end/New Year holidays)
- Email consultation:24 hours available
- Telephone consultation:(Weekdays) 9:00 - 21:00, (Saturdays, Sundays, and Holidays) 9:00 - 17:00 (excluding closed days and the year-end/New Year holidays)
- In-person consultation:(Weekdays) 9:00 - 17:00, (Saturdays) 9:00 - 17:00 (20 times per year) (Excluding closed days and year-end/New Year holidays)
- Email consultation:24 hours available
Location:Tokyo Metropolitan Child and Family Center, 4th floor, 6-1-4 Kitashinjuku, Shinjuku-ku
contact information:
[General Educational Consultation/Bullying Consultation Hotline]:
0120-53-8288
[High school advancement, career path, and admissions consultation]:
03-3360-4175
Consultation Hotline @ Tokyo "Let's Talk, Children Only"
You can use the web chat to discuss any concerns you have, such as friends, relationships, bullying, family, young carers, and career paths. You don't have to give your real name; you can use a nickname or alias.
Main target audience:Children of elementary, junior high, and high school age who live and attend school in Tokyo
How to consult:Online
Consultation hours:(Year-round) 15:00 - 23:00 (Last admission at 22:30)
Support program for users of free schools, etc.
This program provides subsidies of up to 2 yen per month to parents of elementary and junior high school students who live in Tokyo and are not attending school but are attending free schools, etc. To receive the subsidy, you must apply and have your application documents reviewed.
Main target audience:Parents of elementary and junior high school students who live in Tokyo and are not attending school but are attending free schools, etc. *Others who meet the requirements set by the Tokyo Metropolitan Government
A forum for parents who support children who are not attending school
This event is aimed at parents of elementary and junior high school students living in Tokyo who are worried or troubled by their children's school refusal. There are four programs available, including seminars by experts and talk events by people who have experienced school refusal, and some programs can be participated in online.
Main target audience:Parents of elementary and junior high school students who are not attending school and live in Tokyo
Adolescent Support Place
We provide parents with a forum to discuss with psychological, medical, and welfare experts about their children who are refusing to go to school or who are withdrawn from society, and support their future social independence. We hold lectures three times a year and group meetings to consider how to help children return to school and participate in society.
Main target audience:Those who live, work, or attend school in Tokyo
Youth Restart Place
We support those who dropped out of high school, those who have no experience of attending high school, those who are refusing to attend elementary or junior high school, and those who are reluctant to attend school, as well as their parents.We hold school information sessions where you can hear directly from various types of metropolitan high schools, and provide support for those looking to attend a metropolitan high school.
Main target audience:Those who dropped out of high school or have no experience of attending high school, those who are reluctant to attend elementary or junior high school, or those who are refusing to attend school, and their parents
Loan Program to Support Exam Takers
By providing loans to low-income households that have difficulty paying tuition fees for cram schools and high school entrance exams, we support children who are eager to work towards becoming independent in the future and take the entrance exams to high school or university.
Main target audience:Third-year junior high school or high school students or equivalent
Booklet for teachers, staff and parents: "Towards the independence of irreplaceable children who will create the future: Key points for supporting children who are not attending school"
Children who refuse to go to school need to have their schools, families, and adults in the community work together to provide appropriate support tailored to each individual. This document was created to help teachers, parents, and others involved with children who refuse to go to school deepen their understanding of how to provide support and to enable them to work together.
Digital leaflet for children: "What is the Act on Ensuring Educational Opportunities?"
Based on the spirit of the "Act on Securing Opportunities for Education Equivalent to Ordinary Education at the Compulsory Education Level," we have created this digital leaflet for children with the aim of helping children understand what school refusal is, who they should talk to about their concerns, and so on.