Shinjuku-ku Public support

Education Center Educational Counseling Room

We accept consultations regarding educational issues and worries such as children's personality, behavior, mental and physical health, development, academic performance, and bullying.

How to consult: Face-to-face, phone
Main target audience: Preschoolers, elementary school students, junior high school students, high school students and their guardians in Shinjuku Ward

Consultation hours: (Mon–Fri) [Office Hours] 9:00 - 17:30 (Consultations until 18:00) [Phone Consultation] 9:00 - 17:00 (Excluding national holidays and year-end/New Year holidays)
Location: 3-1-2 Okubo (Shinjuku Ward Education Center)
contact information: [Interview consultation] 03-3232-3071 (Educational Counseling Office, interview reservation) [Telephone consultation] 03-3232-2711 (Educational Counseling Office, telephone consultation)

School Issues Support Office

We accept consultations regarding educational issues and worries, such as children being bullied or not attending school.

How to consult: Telephone, face-to-face
Main target audience: Toddlers, elementary school students, junior high school students, and their guardians in Shinjuku Ward

Consultation hours: (Monday to Friday) 9:00-17:00 (excluding public holidays and the New Year holidays)
Location: Kabukicho 1-4-1
contact information: 03-5273-4125(Shinjuku Ward Board of Education)

Children's Center/Child and Family Support Center

Please feel free to contact us with any concerns or worries you may have about raising children, or any problems or things you don't understand. Staff from the Comprehensive Children's Center and the Child and Family Support Center will work with you to think about your situation and give you advice. We will also refer you to specialist institutions if necessary.

How to consult: Face-to-face, phone
Main target audience: Children under the age of 18 who reside in the ward and their guardians

Consultation hours: Children's Comprehensive Center: [In-person/Phone Consultation] (Mon–Sat) 8:30 - 19:00 [Phone Consultation Only] (Sun & Holidays) 8:30 - 17:00 Children and Family Support Center: [In-person/Phone Consultation] (Mon–Fri) 8:30 - 17:00
Location/Contact:

(Children's Center)
Shinjuku 7-3-29
03-3232-0675

(Shinanomachi Child and Family Support Center)
Shinanomachi 20
03-3357-6855

(Enokimachi Child and Family Support Center)
Enokicho 36
03-3269-7345

(Nakaochiai Child and Family Support Center)
2-7-24 Nakaochiai
03-3952-7752

(Kitashinjuku Child and Family Support Center)
3-20-2 Kita-Shinjuku
03-3362-4152

Online consultation (comprehensive consultation for children and families)

We accept consultations via an online form from parents of children under the age of 18, or from the children themselves, about parenting anxieties, worries, problems, or things they don't understand. If you can't find time during the day to talk, or if you're not comfortable talking on the phone, please feel free to use our service.

How to consult: Other: Online forms
Main target audience: Parents or guardians of children under the age of 18

Consultation hours: Input possible 24 hours a day
contact information: 03-3232-0675 (Children's Center)

Horsetail Classroom

This classroom provides group activities and individual learning tailored to each child's circumstances to support them in realizing their career path and becoming socially independent, for children from municipal elementary and junior high schools who are unable to attend school for various reasons.

Classification: Education Support Center
Main target audience: Children enrolled in municipal elementary and junior high schools who are unable to attend school for various reasons (excluding cases where the reason is delinquency)

Opening hours: (Monday to Friday) 9:30-14:50 (excluding public holidays and the New Year holidays) *Open as needed during long holidays
Location: Okubo 3-1-2
contact information: 03-3232-2712 (Shinjuku Ward Education Center Tsukushi Classroom)

Virtual Learning Platform at Tsukushi Classroom

We have distributed virtual learning platform accounts to children enrolled in Tsukushi Classroom (Educational Support Center), and they use them as an online space when they are unable to attend Tsukushi Classroom.

Classification: VLPs
Main target audience: Regarding support for children who are not attending school, we provide support to children enrolled in Tsukushi Classroom (Educational Support Center).

Opening hours: (Monday to Friday) 8:00-18:00 (excluding public holidays and the New Year holidays)
Location: Okubo 3-1-2
contact information: 03-3232-1054 (Education Support Division Guidance Officer)

Nishi-Shinjuku Junior High School "Challenge Class" NS Class

This class is designed to support junior high school students who currently find it difficult to attend school. Students can enroll across school districts, and the curriculum is relaxed and separate from regular classes. The aim is to respond to the desire of children who want to attend school and study hard.

Classification: challenge class
Main target audience: Junior high school students living in the ward *Students who do not attend school or who cannot attend school even if they want to, and students who have a tendency to find it difficult to attend school

Opening hours: (Monday to Friday) 9:30-15:00 (excluding public holidays and the New Year holidays)
Location: Nishi-Shinjuku 8-2-44
contact information: 03-5330-0661 (staff room)

A guidebook for school-refusing children and students

The site provides information on how to deal with school refusal and a list of counseling agencies for children and their parents who are troubled by school refusal. It also lists the philosophy behind efforts to address school refusal, based on the recognition that it can happen to any child depending on the environment surrounding them, rather than viewing school refusal as something that is caused by unique circumstances attributable to the child.

Tokyo Consultation and support