Shinjuku-ku Public support
Education Center Educational Counseling Room
We accept consultations regarding educational issues and worries such as children's personality, behavior, mental and physical health, development, academic performance, and bullying.
How to consult:
Face-to-face, phone
Main target audience:
Preschoolers, elementary school students, junior high school students, high school students and their guardians in Shinjuku Ward
Consultation hours:
(Mon–Fri) [Office Hours] 9:00 - 17:30 (Consultations until 18:00) [Phone Consultation] 9:00 - 17:00 (Excluding national holidays and year-end/New Year holidays)
Location:
3-1-2 Okubo (Shinjuku Ward Education Center)
contact information:
[Interview consultation] 03-3232-3071 (Educational Counseling Office, interview reservation) [Telephone consultation] 03-3232-2711 (Educational Counseling Office, telephone consultation)
School Issues Support Office
We accept consultations regarding educational issues and worries, such as children being bullied or not attending school.
How to consult:
Telephone, face-to-face
Main target audience:
Toddlers, elementary school students, junior high school students, and their guardians in Shinjuku Ward
Consultation hours:
(Monday to Friday) 9:00-17:00 (excluding public holidays and the New Year holidays)
Location:
Kabukicho 1-4-1
contact information:
03-5273-4125(Shinjuku Ward Board of Education)
Children's Center/Child and Family Support Center
Please feel free to contact us with any concerns or worries you may have about raising children, or any problems or things you don't understand. Staff from the Comprehensive Children's Center and the Child and Family Support Center will work with you to think about your situation and give you advice. We will also refer you to specialist institutions if necessary.
How to consult:
Face-to-face, phone
Main target audience:
Children under the age of 18 who reside in the ward and their guardians
Consultation hours:
Children's Comprehensive Center: [In-person/Phone Consultation] (Mon–Sat) 8:30 - 19:00 [Phone Consultation Only] (Sun & Holidays) 8:30 - 17:00 Children and Family Support Center: [In-person/Phone Consultation] (Mon–Fri) 8:30 - 17:00
Location/Contact:
(Children's Center)
Shinjuku 7-3-29
03-3232-0675
(Shinanomachi Child and Family Support Center)
Shinanomachi 20
03-3357-6855
(Enokimachi Child and Family Support Center)
Enokicho 36
03-3269-7345
(Nakaochiai Child and Family Support Center)
2-7-24 Nakaochiai
03-3952-7752
(Kitashinjuku Child and Family Support Center)
3-20-2 Kita-Shinjuku
03-3362-4152
Online consultation (comprehensive consultation for children and families)
We accept consultations via an online form from parents of children under the age of 18, or from the children themselves, about parenting anxieties, worries, problems, or things they don't understand. If you can't find time during the day to talk, or if you're not comfortable talking on the phone, please feel free to use our service.
How to consult:
Other: Online forms
Main target audience:
Parents or guardians of children under the age of 18
Consultation hours:
Input possible 24 hours a day
contact information:
03-3232-0675 (Children's Center)
Horsetail Classroom
This classroom provides group activities and individual learning tailored to each child's circumstances to support them in realizing their career path and becoming socially independent, for children from municipal elementary and junior high schools who are unable to attend school for various reasons.
Classification:
Education Support Center
Main target audience:
Children enrolled in municipal elementary and junior high schools who are unable to attend school for various reasons (excluding cases where the reason is delinquency)
Opening hours:
(Monday to Friday) 9:30-14:50 (excluding public holidays and the New Year holidays) *Open as needed during long holidays
Location:
Okubo 3-1-2
contact information:
03-3232-2712 (Shinjuku Ward Education Center Tsukushi Classroom)
Virtual Learning Platform at Tsukushi Classroom
We have distributed virtual learning platform accounts to children enrolled in Tsukushi Classroom (Educational Support Center), and they use them as an online space when they are unable to attend Tsukushi Classroom.
Classification:
VLPs
Main target audience:
Regarding support for children who are not attending school, we provide support to children enrolled in Tsukushi Classroom (Educational Support Center).
Opening hours:
(Monday to Friday) 8:00-18:00 (excluding public holidays and the New Year holidays)
Location:
Okubo 3-1-2
contact information:
03-3232-1054 (Education Support Division Guidance Officer)
Nishi-Shinjuku Junior High School "Challenge Class" NS Class
This class is designed to support junior high school students who currently find it difficult to attend school. Students can enroll across school districts, and the curriculum is relaxed and separate from regular classes. The aim is to respond to the desire of children who want to attend school and study hard.
Classification:
challenge class
Main target audience:
Junior high school students living in the ward *Students who do not attend school or who cannot attend school even if they want to, and students who have a tendency to find it difficult to attend school
Opening hours:
(Monday to Friday) 9:30-15:00 (excluding public holidays and the New Year holidays)
Location:
Nishi-Shinjuku 8-2-44
contact information:
03-5330-0661 (staff room)
A guidebook for school-refusing children and students
The site provides information on how to deal with school refusal and a list of counseling agencies for children and their parents who are troubled by school refusal. It also lists the philosophy behind efforts to address school refusal, based on the recognition that it can happen to any child depending on the environment surrounding them, rather than viewing school refusal as something that is caused by unique circumstances attributable to the child.
Tokyo Consultation and support
Tokyo Metropolitan Educational Counseling Center
We accept a variety of consultations, including advice on friendships and bullying, child-rearing, school life, and issues related to young carers, as well as advice on going on to, transferring to, or enrolling in a metropolitan high school, and what to do after dropping out of high school.
Main target audience:People from preschool to high school age who live or attend school in Tokyo, and their guardians and relatives
How to consult / Consultation hours:
- Telephone consultation:Available 24 hours a day
- In-person consultation:(Weekdays) 9:00 - 18:00, (Saturdays) 9:00 - 17:00 (Third Saturday of the month ※Fourth Saturday in August) (Excluding closed days and year-end/New Year holidays)
- Email consultation:24 hours available
- Telephone consultation:(Weekdays) 9:00 - 21:00, (Saturdays, Sundays, and Holidays) 9:00 - 17:00 (excluding closed days and the year-end/New Year holidays)
- In-person consultation:(Weekdays) 9:00 - 17:00, (Saturdays) 9:00 - 17:00 (20 times per year) (Excluding closed days and year-end/New Year holidays)
- Email consultation:24 hours available
Location:Tokyo Metropolitan Child and Family Center, 4th floor, 6-1-4 Kitashinjuku, Shinjuku-ku
contact information:
[General Educational Consultation/Bullying Consultation Hotline]:
0120-53-8288
[High school advancement, career path, and admissions consultation]:
03-3360-4175
Child Guidance Center
Child consultation centers are administrative institutions established under the Child Welfare Act. In principle, they accept consultations and reports regarding children under the age of 18 from anyone. Child consultation centers are specialized consultation institutions that provide assistance to families and other parties involved and resolve problems so that all children can grow up healthy and reach their full potential.
Main target audience:Children under 18
How to consult:Meeting
Consultation hours:Monday through Friday, 9:00 - 17:00
Location:4-6-1 Kitashinjuku, Shinjuku-ku
Tokyo Metropolitan Child and Family Center
contact information:03-5937-2317
Consultation Hotline @ Tokyo "Let's Talk, Children Only"
You can use the web chat to discuss any concerns you have, such as friends, relationships, bullying, family, young carers, and career paths. You don't have to give your real name; you can use a nickname or alias.
Main target audience:Children of elementary, junior high, and high school age who live and attend school in Tokyo
How to consult:Online
Consultation hours:(Year-round) 15:00 - 23:00 (Last admission at 22:30)
Support program for users of free schools, etc.
This program provides subsidies of up to 2 yen per month to parents of elementary and junior high school students who live in Tokyo and are not attending school but are attending free schools, etc. To receive the subsidy, you must apply and have your application documents reviewed.
Main target audience:Parents of elementary and junior high school students who live in Tokyo and are not attending school but are attending free schools, etc. *Others who meet the requirements set by the Tokyo Metropolitan Government
A forum for parents who support children who are not attending school
This event is aimed at parents of elementary and junior high school students living in Tokyo who are worried or troubled by their children's school refusal. There are four programs available, including seminars by experts and talk events by people who have experienced school refusal, and some programs can be participated in online.
Main target audience:Parents of elementary and junior high school students who are not attending school and live in Tokyo
Adolescent Support Place
We provide parents with a forum to discuss with psychological, medical, and welfare experts about their children who are refusing to go to school or who are withdrawn from society, and support their future social independence. We hold lectures three times a year and group meetings to consider how to help children return to school and participate in society.
Main target audience:Those who live, work, or attend school in Tokyo
Youth Restart Place
We support those who dropped out of high school, those who have no experience of attending high school, those who are refusing to attend elementary or junior high school, and those who are reluctant to attend school, as well as their parents.We hold school information sessions where you can hear directly from various types of metropolitan high schools, and provide support for those looking to attend a metropolitan high school.
Main target audience:Those who dropped out of high school or have no experience of attending high school, those who are reluctant to attend elementary or junior high school, or those who are refusing to attend school, and their parents
Loan Program to Support Exam Takers
By providing loans to low-income households that have difficulty paying tuition fees for cram schools and high school entrance exams, we support children who are eager to work towards becoming independent in the future and take the entrance exams to high school or university.
Main target audience:Third-year junior high school or high school students or equivalent
Booklet for teachers, staff and parents: "Towards the independence of irreplaceable children who will create the future: Key points for supporting children who are not attending school"
Children who refuse to go to school need to have their schools, families, and adults in the community work together to provide appropriate support tailored to each individual. This document was created to help teachers, parents, and others involved with children who refuse to go to school deepen their understanding of how to provide support and to enable them to work together.
Digital leaflet for children: "What is the Act on Ensuring Educational Opportunities?"
Based on the spirit of the "Act on Securing Opportunities for Education Equivalent to Ordinary Education at the Compulsory Education Level," we have created this digital leaflet for children with the aim of helping children understand what school refusal is, who they should talk to about their concerns, and so on.